Frequently Asked Questions
Sizing and Care
How do I get the right size?
Kindly refer to our size guide.
Our compressive sets are true to size and designed to fit you like a glove. Snug and supported, but with enough room to move. Don’t worry too much about it being snug at first, it’ll slowly adjust to your body.
We know that sizing can be a bit of a head-scratcher, especially online, so feel free to shoot us an email at hello@grooveactivewear.com or a DM on Instagram. Include your measurements in inches so we can help you find the perfect fit. Sending full-body photos would be a great help, too.
What’s the inseam of your leggings?
Our Basic Compression Tights have a 26” inseam.
Our Compression Leggings have a 23.75” inseam.
Our Compression Leggings have a 23.75” inseam.
What’s the best way to wash my groove set?
We recommend using a laundry net for machine wash or simply cold wash with like colors and hang to dry.
Shipping, Delivery, and Payment
What are my payment options?
We accept Visa, Mastercard, PayPal, Bank Deposit, Maya, and GCASH.
How much does shipping cost?
Any purchase PHP 5,000 and above is eligible for free shipping! (Yay) For orders below PHP 5,000, we’ll be shouldering a portion of the shipping fee with you 🧡
To lessen our carbon footprint, we schedule shipping once a week.
To lessen our carbon footprint, we schedule shipping once a week.
The cut-off for orders is every Sunday at 9 PM.
If you need to get your groove on ASAP, please send a message our way at hello@grooveactivewear.com. 🧡
How long will it take for me to receive my order?
Metro Manila: 1-3 business days
Provincial Shipping: 5-7 business days
To lessen our carbon footprint, we schedule shipping once a week.
The cut-off for orders is every Sunday at 9 PM.
If you need to get your groove on ASAP, please send a message our way at hello@grooveactivewear.com. 🧡
Do you ship outside of the Philippines?
At the moment, we only ship to the Philippines. But, stay tuned. 👀
Returns and Exchanges
What is your return policy?
You may have your item exchanged 10 days upon receipt provided the tags are still intact and the item has not been washed, worn, or damaged.
Shipping for exchanges is to be shouldered by the buyer.We'll just do a quick check of the item for defects etc. prior to sending your new item. 🧡
Please get in touch with us at hello@grooveactivewear.com or on Instagram and we’d be glad to help you!
Shipping for exchanges is to be shouldered by the buyer.We'll just do a quick check of the item for defects etc. prior to sending your new item. 🧡
Please get in touch with us at hello@grooveactivewear.com or on Instagram and we’d be glad to help you!
Follow us on Instagram @grooveactivewear
@grooveactiveweargrooveactivewear a gift from groove to you 🎁 our first 100 customers to buy a minimum of PHP 6,000 get a free tote 🧡 see you at grooveactivewear.com on June 30, 12nn.June 29 • View on Instagramgrooveactivewear 👋🏻 Say hello to our Compressive Shorts 🛒 available on grooveactivewear.com on June 30, 12nn.June 28 • View on Instagramgrooveactivewear 👉🏽 Basic Compressive Tights → Compressive Leggings 🛒 available on grooveactivewear.com on June 30, 12nn.June 28 • View on Instagramgrooveactivewear 👉🏽 Basic Tank Bra → Tank Bra 🛒 available on grooveactivewear.com on June 30, 12nn.June 28 • View on Instagram
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